If your network stops working please complete the following steps to fix it:
- Check your IoT Server is switched on and not displaying errors
- Check your IoT Server has internet access
- Check and refresh the network settings and re-establish connectivity:
- Log in to your account
- Click Network Settings
- Click the Actions icon
for the enabled Network Connector - Click Renew Settings
- If problems persist restart the Network Connector from your IoT Server:
- Click the Network Connector icon in Windows taskbar (usually the bottom right corner of the screen)
- If the problem still exists, you may need to re-boot your IoT server.
If you need more help, please contact support.