What to do if a SIM or Device is lost or Stolen?

You can disable a device via your account if it has a problem:

1. Log in to your account
2. Click:
   1.  Devices
   2. The lost or stolen device in the list, or search using the Filter List located at the top right
   3. The status drop-down menu at the top right and select Disable
   4. Confirm to make the change or Cancel to retain the current status.